Terms of Use

Shelvoria™ WEBSITE POLICY / TERMS OF USE
A CLEARER SHOPPING EXPERIENCE

Terms for using
our website.

These Terms of Use explain the conditions that apply when you access, browse, or interact with the Shelvoria™ online store.

Our website is designed to help you explore home storage and organization products, review product information, place orders, and access customer support.

By accessing or using the website, you agree to use it responsibly and in accordance with these Terms and other applicable store policies, subject to applicable law.

DOCUMENT OVERVIEW

Clear expectations
for everyone.

Information about responsible website use, store content, security, customer responsibilities, and applicable legal protections.

LAST UPDATED September 23, 2026
BEFORE YOU BEGIN

Please review these Terms before using our online store.

These Terms of Use apply to your access to our website, including browsing products, reviewing information, using available store features, and communicating with our customer-support team.

Additional store policies may apply to specific activities such as purchases, payments, shipping, returns, refunds, and the handling of personal information.

01
SCOPE OF THESE TERMS

When these Terms apply

These Terms govern access to and use of the Shelvoria™ website and the services made available through our online store.

In these Terms, “Shelvoria™,” “we,” “us,” and “our” refer to the Shelvoria™ online store operated by Guangzhou Linglu Health Technology Co., Ltd.

These Terms apply when you browse our home organization products, view product information, use website features, place an order, or contact customer support.

Additional terms and policies may apply to purchases, payments, shipping, returns, refunds, privacy, and other specific store activities.

If you do not agree with these Terms of Use, you should discontinue use of the website.

02
PERMITTED WEBSITE USE

Using our store for its intended purposes

Shelvoria™ provides this website so customers can explore storage products, make purchases, find store information, and receive customer support.

01 / EXPLORE

Browse Products

You may browse product pages, descriptions, dimensions, materials, images, and other store information for personal shopping and informational purposes.

02 / SHOP

Place Orders

You may use our website to place legitimate orders using accurate customer, shipping, and payment information.

03 / CONNECT

Contact Customer Support

You may contact our customer-support team about products, orders, shipping, returns, refunds, or other legitimate questions related to our store.

04 / USE

Use Available Store Features

You may use available website features for their intended purposes and in accordance with applicable instructions and store policies.

USER RESPONSIBILITIES

Accurate information helps everything work as intended.

Information you provide through checkout, customer support, forms, or other website features should be accurate, current, and complete.

You are responsible for reviewing information before submitting an order or request and for correcting errors where possible.

You should not use another person's payment information, account information, or personal information without appropriate authorization.

03
PROHIBITED USE

Activities that are not permitted

You may not use the Shelvoria™ website in ways that harm the website, our business, service providers, other users, or applicable rights.

01

Fraudulent Activity

Do not submit false information, unauthorized payment details, fraudulent orders, or deceptive requests.

02

Security Interference

Do not attempt to bypass, disable, probe, interfere with, or compromise website security.

03

Malicious Code

Do not introduce malware, harmful code, automated attacks, or technology intended to disrupt website operation.

04

Unauthorized Access

Do not attempt to access systems, data, accounts, areas, or information that you are not authorized to access.

05

Automated Abuse

Do not use bots, scraping systems, automated tools, or other methods in ways that place an unreasonable burden on the website.

06

Unlawful Use

Do not use the website in violation of applicable law or for purposes that infringe the rights of others.

PRODUCT INFORMATION

Product details may vary.

We make reasonable efforts to present product descriptions, materials, dimensions, photographs, features, and other information accurately.

For home storage and organization products, please review the applicable dimensions, materials, intended use, installation information, and stated weight capacity, where provided.

Product appearance or details may vary slightly due to photography, lighting, display settings, materials, or reasonable production variation.

WEBSITE INFORMATION

Website content may be updated.

We may update product information, availability, pricing, store content, policies, navigation, or other website elements from time to time.

We may correct typographical errors, technical errors, or inaccurate information when identified.

Customers should review the current product page and applicable store information before completing a purchase.

04
INTELLECTUAL PROPERTY

Our website and brand content

The website may contain text, graphics, photographs, product presentations, layouts, branding, logos, and other protected materials.

Website content may be protected by copyright, trademark, design rights, or other intellectual-property protections belonging to us or applicable rights holders.

You may view website content for ordinary personal shopping and informational purposes.

Unless authorized or otherwise permitted by law, you may not reproduce, republish, sell, distribute, modify, commercially exploit, or misuse protected website content.

THIRD-PARTY SERVICES

Some website functions rely on other providers.

Our online store may use ecommerce platforms, payment services, shipping providers, analytics tools, communication services, or other third-party technologies.

These services may operate under their own terms, policies, and technical requirements.

EXTERNAL LINKS

Some links lead to third-party websites.

Our website may include links to websites, platforms, or services operated by other companies.

We do not control their independent content, availability, terms, privacy practices, or other operations.

05
WEBSITE AVAILABILITY

Access may occasionally change or be interrupted

We aim to keep the Shelvoria™ website available and functional, but continuous or error-free access cannot be guaranteed.

Website access may be temporarily affected by maintenance, updates, hosting issues, network problems, third-party services, technical failures, or circumstances outside our control.

We may modify, suspend, restrict, or discontinue website features where reasonably necessary.

We are not required to maintain every website feature indefinitely, subject to applicable law.

WEBSITE SECURITY

Protect your information and account activity.

You should take reasonable steps to protect passwords, devices, payment accounts, and other information used when interacting with online services.

Please do not send complete credit-card numbers, CVV codes, online banking passwords, or payment-account passwords to Shelvoria™ customer support.

If you believe your interaction with our store involves unauthorized activity, contact us promptly.

06
DISCLAIMER

Reasonable limitations on website information

We make reasonable efforts to maintain useful and accurate store information, but website content may occasionally contain errors or require updates.

To the extent permitted by applicable law, the website is provided without a guarantee that every feature, page, link, or service will always be available, uninterrupted, or error-free.

Product-specific instructions and intended-use information should be reviewed before using a product.

For storage and organization products, follow applicable installation, placement, care, and usage instructions, including stated product limitations where applicable.

Nothing in these Terms of Use is intended to exclude rights or protections that cannot legally be excluded.

PRIVACY

Personal information

Personal information collected through our website is handled according to our Privacy Policy and applicable privacy requirements.

The Privacy Policy explains how information may be collected, used, shared, and retained.

You can read the applicable Privacy Policy for further information.

PURCHASE TERMS

Additional policies apply to orders.

Purchases may also be governed by our Terms and Conditions, Payment & Security information, Shipping Policy, and Return & Refund Policy.

Please review the applicable policy when you need information about a specific transaction.

07
CHANGES TO THESE TERMS

Updates to our Terms of Use

We may revise these Terms to reflect changes to our website, technology, policies, business practices, or applicable requirements.

Updated Terms may be published on this page with a revised Last Updated date.

Your continued use of the website after updated Terms become effective will be subject to the revised Terms, to the extent permitted by applicable law.

SHELVORIA™ CUSTOMER CARE

Questions about using our website?

If you have questions about these Terms of Use or your interactions with the Shelvoria™ online store, please contact our customer-support team.

PHONE SUPPORT +86 134-3013-1194
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM Daily
OFFICIAL COMPANY DETAILS

Company Information

Legal business and customer-support information for Shelvoria™.

BRAND NAME Shelvoria™
LEGAL COMPANY NAME Guangzhou Linglu Health Technology Co., Ltd.
OWNER Chen Wen
BUSINESS ADDRESS Room 4209-C, No. 76 Huangpu Avenue West, Tianhe District, Guangzhou, Guangdong, China
CUSTOMER SUPPORT EMAIL service@shelvoria.com
CUSTOMER SUPPORT PHONE +86 134-3013-1194
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM Daily